Website Hosting - Frequently Asked Questions
Below are some questions and answers most commonly asked via the Support System. If you do not find what you are looking for click here to contact us.New Domain Registrations
- Who do you register your domain names through?
- When I purchase my domain name through your company, do I actually own it?
- How much does it cost to register a new domain name?
- How many years will my domain name be registered for?
- How long can a domain name be and what are the restrictions?
- How long does it take for my new domain to filter through the internet?
- I already own my domain, can I transfer it to Lake-Link.com?
- If I transfer, will I still own my domain name?
- What do I need to do in order to transfer my domain name?
- What is the name of your DNS Servers?
- Once the transfer is submitted, how long before it actually takes place?
- How do I upload my web site to my space on your servers?
- What is FTP & do I need a special program to use it?
- What is Microsoft FrontPage®?
- If I use Microsoft FrontPage®, can I still FTP into my site?
- What do I need to name the first page my viewers should see?
- What credit cards do you accept?
- Do you accept checks or money orders?
- Who do I make my check out to and where do I send it?
- What billing cycles do you offer?
- Can I change my billing cycle if I need to?
- How does your Referral Program work?
- When is a Free Month credited to my account for a referral?
- What do I need to do if I need to cancel my account?
- What is the best way to contact your Support Department?
- What is your response time for Technical Support E-mails?
- Where are you located?
- Do you offer a money back guarantee?
